In this activity, students listen to two people trying to resolve a dispute at work with the help of a mediator. They then complete comprehension and vocabulary exercises. The transcript is provided.
Language Forms & Functions:
Vocabulary
- Adjectives describing personality, e.g., energetic, positive, outgoing, etc
- Words relating to conflicts and disputes, e.g., flexible, constructive, judgemental, crucial, etc
- Phrasal verbs, e.g., settle on, sort out , set about , stick to, etc
Language Skills:
Listening
- Listen for main ideas and extract specific information from spoken texts
- Deduce meaning of unknown words through contextual clues
Remarks / User Tips:
- This resource is suitable for more able students. It could be used for reading or listening practice.
- For less able students, teachers may pre-teach the necessary vocabulary before they read or listen to the text. They may also read the questions before listening.
- As an extended activity, students may share in groups about their experience of dealing with conflicts with other people.
